Customer Feedback and Complaints

How do I report an issue with a product or service?

What should I do if I received a damaged or defective product?

How can I provide feedback on the product or my experience?

Can I suggest new features or products?

Will I receive a response if I provide feedback?

How can I escalate a complaint if I’m not satisfied with the initial response?

What should I do if I haven’t received a response to my complaint?

How can I share a positive experience or compliment the support team?

How does Phi handle customer complaints?

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