1. Principles
  2. Principle #132
Wednesday, October 30, 2024

Quality control must be outsourced to a third party. Quality must be assessed by a non-biased reviewer, with no stake on whether or not something passes or fails. - Jason Klug

Jason has lost millions of dollars on making this mistake. He has lost entire container loads because his internal team passed something that was not sellable.

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Principle #133

Principle #132: Quality control must be outsourced to a third party. Quality must be assessed by a non-biased reviewer, with no stake on whether or not something passes or fails. - Jason Klug • Principles • Phi